We offer free shipping in the United Kingdom for most of our products. For products with paid shipping we clearly mark that before you pay. Usually we offer express 7-day delivery and standard 14-day delivery.
We don't offer free shipping to Rest of the World. The shipping is paid for by the customer and the shipping time is clearly mentioned before the customer pays.
You can look at your orders tracking information with our track your order page. Right now, get shipping information on your please contact us at: firstname.lastname@example.org